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kneau007
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my-classifier-2

Text Classification
setfit
Safetensors
sentence-transformers
mpnet
generated_from_setfit_trainer
Eval Results
Model card Files
xet
Community

SetFit with sentence-transformers/paraphrase-mpnet-base-v2

This is a SetFit model that can be used for Text Classification. This SetFit model uses sentence-transformers/paraphrase-mpnet-base-v2 as the Sentence Transformer embedding model. A LogisticRegression instance is used for classification.

The model has been trained using an efficient few-shot learning technique that involves:

  1. Fine-tuning a Sentence Transformer with contrastive learning.
  2. Training a classification head with features from the fine-tuned Sentence Transformer.

Model Details

Model Description

Model Sources

Model Labels

Label Examples
Remittance To India
  • '"International Remittance credit guarantee coverage?"'
  • '"Remittance loan eligibility?"'
  • '"Transfer Funds digital banking features?"'
Executive Director’s Profile
  • '"Executive Director’s role in digital transformation initiatives?"'
  • '"Profile of Executive Director accessibility features?"'
  • '"Executive Director’s strategic vision for the bank?"'
INDIAN BANK MUTUAL FUND
  • '"MUTUAL FUND digital banking features?"'
  • '"MUTUAL FUND customer support channels?"'
  • '"MUTUAL FUND disaster relief funding?"'
IND MSME VEHICLE
  • '"small business vehicle legal compliance certification?"'
  • '"MSME Vehicle tax benefits under Section 80C?"'
  • '"msme vaahan e-commerce integration support?"'
Awards & Accolades
  • '"Awards employee participation incentives?"'
  • '"Recognition program budget allocation?"'
  • '"Recognition program judging panel?"'
Supply Chain Finance
  • '"Trade Finance invoice verification process?"'
  • '"Supply Chain Financing Solutions for exporters?"'
  • '"Trade Finance eligibility for agricultural suppliers?"'
Merchant UPI QR Code
  • '"UPI QR Code Merchants transaction limits per day?"'
  • '"UPI Payment Code branding customization rules?"'
  • '"Merchant UPI QR Code failure troubleshooting?"'
Loan/OD against Deposit
  • '"OD Deposit renewal criteria for existing loans?"'
  • '"Overdraft Deposit repayment tenure options?"'
  • '"OD Deposit SMS alerts for EMI reminders?"'
Re-KYC: Periodic Update of KYC Details
  • '"Re-KYC Periodic KYC corporate account rules?"'
  • '"Periodic KYC digital submission process?"'
  • '"Re-KYC update confirmation process?"'
IND SUPER 400 DAYS
  • '"SUPER 400 DAYS deposit interest calculation method?"'
  • '"SUPER 400 DAYS corporate investment limits?"'
  • '"SUPER 400 DAYS minor account rules?"'
Centralized Pension Processing Centre
  • 'Life certificate submission deadlines?'
  • 'Tax deduction at source procedures?'
  • 'Disaster recovery protocols at Management Centre?'
CA FOR STATE /CENTRAL GOVT & CONSULAR & IND PFMS
  • '"CA State Central Government digital application process?"'
  • '"CA central govt collateral-free limits for public works?"'
  • '"CA STATE CENTRAL GOVT CONSULAR PFMS grace period for delayed payments?"'
Indian Bank, IFSC Banking Unit, GIFT City
  • '"IFSC Unit GIFT City tax benefits under Section 80G?"'
  • '"IFSC Unit GIFT City legal compliance certification?"'
  • '"IFSC Unit GIFT City documentation requirements?"'
F.A.Qs
  • '"F.A.Qs accessibility features for disabled users?"'
  • '"Where to find updated F.A.Qs for internet banking?"'
  • '"SCF performance benchmarking tools?"'
IND GST ADVANTAGE
  • '"GST Advantage NRI eligibility for overseas businesses?"'
  • '"GST Advantage foreign currency loan options?"'
  • '"GST Advantage grace period for delayed refunds?"'
Digitizing the Indian Banking Experience
  • '"Digitizing experience corporate account integration?"'
  • '"Digitizing experience SMS alert customization?"'
  • '"Digitizing experience insurance policy management?"'
Terms and Conditions Indian Bank Digital Rupee
  • '"Digital Rupee Terms Conditions for NRI accounts?"'
  • '"Digital Rupee Terms Conditions for customer education?"'
  • '"Digital Rupee Terms Conditions for tax compliance?"'
National Common Mobility Card (NCMC)
  • '"NCMC integration with metro systems?"'
  • '"National Common Mobility Card insurance coverage?"'
  • '"National Common Mobility Card lost card reporting?"'
IMAGE
  • '"Tenders pre-bid meeting schedules?"'
  • '"Auctions bid security deposit amounts?"'
  • '"Auctions penalty clauses for delays?"'
IndSMART: Indian Bank’s Omni channel Mobile App
  • '"IndSMART Omni channel App investment tracking?"'
  • '"IndSMART Mobile app transaction limits?"'
  • '"Omni channel App insurance policy management?"'
Disclaimer
  • 'Electronic acceptance validity period?'
  • 'Terms of Use prohibited activities?'
  • 'Disclaimer third-party content policies?'
Term Deposits
  • '"Term Deposits nomination update process?"'
  • '"Floating-rate Term Deposits criteria?"'
  • '"Interest calculation method for Term Deposits?"'
Interest Rates for Small Savings Schemes
  • '"Small Savings digital banking features?"'
  • '"Small Savings insurance coverage?"'
  • '"Small Savings Rates for short-term deposits?"'
NRI and Forex
  • '"NRI Forex tax implications for remittances?"'
  • '"NRI Forex Exchange joint holder norms?"'
  • '"NRI Forex insurance coverage options?"'
Azadi Ka Amrit Mahotsav #TogetherforBiggerThings
  • '"Azadi Ka Amrit Mahotsav financial literacy drives?"'
  • '"Azadi Ka Amrit Mahotsav disaster relief funding?"'
  • '"Azadi Ka Amrit Mahotsav digital transformation goals?"'
IB MSME Jewel Loan
  • '"msme jewelry loan digital application steps?"'
  • '"MSME Jewel Loan disaster relief provisions?"'
  • '"msme gold loan SMS alerts setup?"'
IB Golden Ager Term Deposit Product for Super Senior Citizens
  • '"Golden Ager Deposit Super Seniors survivor benefits?"'
  • '"Term Deposit Senior Citizens interest payout modes?"'
  • '"Golden Ager Term Deposit Product dementia patient provisions?"'
What is a Credit Score and How it Shapes Financial Health
  • '"Credit Score NRI-specific considerations?"'
  • '"Credit Score tracking frequency?"'
  • '"Credit Score Financial Health impact on credit cards?"'
IMPORTANT TERMS AND CONDITIONS CA
  • '"current Account conditions for overdraft facilities?"'
  • '"current Account conditions for mentorship programs?"'
  • '"TERMS CONDITIONS CA for disaster relief funding?"'
Credit Cards
  • '"Credit card spend analytics tools?"'
  • '"Credit card application eligibility criteria?"'
  • '"Credit card billing cycle customization?"'
Managing Director & CEO’s Profile
  • '"CEO Profile international engagements list?"'
  • '"Managing Director’s industry awards list?"'
  • '"Managing Director’s branch visit calendar?"'
Jewel Loan
  • '"Gold Loan locker linkage benefits?"'
  • '"Gold purity certification requirements for loans?"'
  • '"Gold Loan joint holder nomination rules?"'
Corporate Social Responsibility
  • '"CSR disaster relief protocols for flood-affected areas?"'
  • '"CSR transparency in fund utilization audits?"'
  • '"Employee participation process in CSR volunteer programs?"'
Scheme on financing Manufacturers / Suppliers / Vendors of Solar panels and other ancillary products
  • '"Solar Panel loan mentorship programs?"'
  • '"Solar Panel loan interest rate concessions?"'
  • '"Financing Scheme Solar Panel Suppliers tax benefits?"'
Board of Directors
  • '"Directors digital transformation strategies?"'
  • '"Directors policy implementation guidelines?"'
  • '"Board Directors legal compliance certifications?"'
Quick Contact
  • '"Quick Contact feedback submission process?"'
  • '"Instant Contact response timelines?"'
  • '"contact details for corporate accounts?"'
Vision and Mission
  • '"Vision customer-centric policy changes?"'
  • '"Mission employee training modules?"'
  • '"Vision-driven product development strategies?"'
Corporate
  • '"Corporate Banking loan application workflow?"'
  • '"Business Banking payroll integration?"'
  • '"Corporate trade finance credit lines?"'
Service Charges / Forex Rates
  • '"Currency Exchange Charges for bulk remittances?"'
  • '"Currency Exchange Rates holiday adjustments?"'
  • '"Currency Exchange Charges GST applicability?"'
Welfare of Minorities
  • '"Welfare Minorities loan subsidy schemes?"'
  • '"Welfare Minorities microfinance interest rates?"'
  • '"Welfare Minorities agricultural subsidy schemes?"'
Bancassurance
  • '"Bancassurance legal heir claims process?"'
  • '"insurance Solutions for digital transactions?"'
  • '"insurance Solutions for health coverage?"'
IND PM Vishwakarma
  • '"PM Vishwakarma NRI eligibility for overseas businesses?"'
  • '"PM Vishwakarma tax benefits under Section 80G?"'
  • '"PM Vishwakarma grievance escalation matrix?"'
IB Tax Saver Scheme
  • '"Tax Saver insurance coverage details?"'
  • '"IB Tax Saver Scheme lock-in period options?"'
  • '"Tax Saver senior citizen benefits?"'
Weaver MUDRA
  • '"Weaver MUDRA credit guarantee coverage?"'
  • '"Weaver MUDRA application documentation checklist?"'
  • '"Weaver MUDRA raw material purchase support?"'
Chief Vigilance Officer
  • '"Chief Vigilance Officer policy exception approvals?"'
  • '"CVO investigation timelines for corruption cases?"'
  • '"CVO anonymous tip reward system?"'
Careers
  • '"Career Opportunities relocation policies?"'
  • '"Career Opportunities remote work?"'
  • '"Career Opportunities sabbatical policies?"'
Press Releases
  • '"Announcements sustainability targets?"'
  • '"Press Releases accessibility for visually impaired?"'
  • '"Press Releases archive accessibility on the website?"'
Online Collection Products
  • '"Online Payment Collection webhook configurations?"'
  • '"Online Payment Collection settlement cycles?"'
  • '"E-Collection Products chargeback policies?"'
IND-SURYA SHAKTI
  • '"SURYA SHAKTI repayment moratorium options?"'
  • '"SURYA SHAKTI foreign currency loan options?"'
  • '"SURYA SHAKTI credit guarantee coverage?"'
IND-SME EASE
  • '"SME EASE disaster relief funding?"'
  • '"SME EASE foreign currency loan options?"'
  • '"SME EASE grace period for delayed payments?"'
e-Allahabad Bank Journey
  • 'Allahabad Online Journey third-party integrations?'
  • 'Digital Journey e-Allahabad UPI integration?'
  • 'Digital Journey e-Allahabad nominee update steps?'
IndSMART
  • '"IndSMART investment tracking options?"'
  • '"IndSMART insurance policy management?"'
  • '"IndSMART mobile app download instructions?"'
Fixed Deposit
  • '"Fixed Deposit SMS balance alerts?"'
  • '"Fixed Deposit dormant account reactivation?"'
  • '"Fixed Deposit grace period after maturity?"'
Scheme for financing MSMEs for setting up Biomass Pellets manufacturing units
  • '"Biomass Pellet grace period for delayed payments?"'
  • '"Biomass Pellet interest rates for green energy projects?"'
  • '"Biomass Pellet grievance escalation matrix?"'
TERMS AND CONDITIONS-TERM DEPOSIT ACCOUNT
  • '"Term Deposit Accounts conditions for insurance claims?"'
  • '"Term Deposit Accounts conditions for joint holders?"'
  • '"TERMS CONDITIONS TERM DEPOSIT ACCOUNT lien marking?"'
IND SME Secure
  • '"SME Secure overdraft against property value?"'
  • '"SME Secure legal heir claims process?"'
  • '"SME Secure top-up facilities for expansion?"'
Investor Relations
  • '"Investor Relations investor feedback mechanisms?"'
  • '"Investor Information digital access tools?"'
  • '"Investor Information accessibility for non-English speakers?"'
Ind Advantage (Reward Program)
  • 'Loyalty point accrual rate for credit cards?'
  • 'Advantage Program tier upgrade requirements?'
  • 'Advantage Reward point redemption tiers?'
Welcome aboard!
  • '"Welcome aboard digital banking setup?"'
  • '"Welcome aboard corporate account registration?"'
  • '"Welcome aboard account upgrade options?"'
Deposit Rates
  • '"Deposit Rates for disaster relief funding?"'
  • '"Deposit Rates for dormant accounts?"'
  • '"Deposit Rates for overdraft facilities?"'
Loyalty Program Delights: Unlocking Special Rewards for Your Loyalty
  • '"Loyalty Delights: Unlocking Special Rewards tax implications?"'
  • '"Loyalty Delights exclusive event invitations?"'
  • '"Loyalty Delights point transfer fees?"'
NETC FASTag
  • '"FASTag lane violation penalties?"'
  • '"NETC Toll Tag damaged replacement?"'
  • '"NETC FASTag recharge limits?"'
IB Tradewell
  • '"Trade Financing NRI trade loan eligibility?"'
  • '"Tradewell joint venture funding norms?"'
  • '"Tradewell foreclosure charges for early closure?"'
PM Surya Ghar: Muft Bijli Yojna
  • '"PM Surya Ghar digital application portal?"'
  • '"PM Surya Ghar Muft Bijli Yojna eligibility criteria?"'
  • '"Free Electricity scheme NRI participation rules?"'
IND SUPREME 300 DAYS
  • '"Supreme 300 Day Plan insurance coverage details?"'
  • '"Supreme 300 Day Plan premature withdrawal penalties?"'
  • '"SUPREME 300 DAYS deposit interest compounding frequency?"'
Sukanya Samriddhi Account
  • '"Sukanya Samriddhi Account opening age limits?"'
  • '"Sukanya Samriddhi Account address update steps?"'
  • '"Sukanya Samriddhi Account nomination rules?"'
IND NAVYA
  • '"IND NAVYA premium customer benefits?"'
  • '"IND NAVYA charity partnership programs?"'
  • '"Navya Services loan processing speed?"'
Short Term Deposits
  • '"Short Term FD reinvestment options?"'
  • '"Grace period after Short Term FD maturity?"'
  • '"Minimum balance requirements for Short Term Deposits?"'
Block Lost ATM Card
  • '"Block Lost Debit card via IVR options?"'
  • '"Deactivate Lost ATM and request replacement?"'
  • '"Lost ATM Reporting documentation needs?"'
MSME DIGI Jewel Loan and Jewel Loan (Re-Pledge)
  • '"Re-Pledge Jewel MSME documentation for gold valuation?"'
  • '"MSME DIGI Jewel joint venture funding norms?"'
  • '"jewel pledge repayment moratorium options?"'
Nodal Officers- Customer service
  • '"Nodal Officers legal compliance certifications?"'
  • '"Nodal Officers audit protocols?"'
  • '"Customer Service customer education initiatives?"'
MSME AUTO RENEWAL
  • '"MSME AUTO RENEWAL dormant account reactivation?"'
  • '"MSME AUTO RENEWAL overdraft against renewed loans?"'
  • '"MSME AUTO RENEWAL foreclosure charges for early closure?"'
IB COMFORT- DOMESTIC AND NRE
  • '"comfort NRE account grace period for minimum balance?"'
  • '"COMFORT DOMESTIC NRE account eligibility for NRIs?"'
  • '"COMFORT DOMESTIC NRE account mentorship programs?"'
LOAN AGAINST LEASE RENTALS
  • '"Online tracking for LEASE RENTALS loan status?"'
  • '"Penalties for delayed LEASE RENTALS repayments?"'
  • '"Legal verification steps for LEASE RENTALS?"'
IB HARIT
  • '"HARIT current account grace period for minimum balance?"'
  • '"HARIT current account mentorship programs?"'
  • '"HARIT current account disaster relief funding?"'
SMS Banking/ Missed Call Service
  • '"Missed Call service for account statements?"'
  • '"Missed Call Banking for card blocking?"'
  • '"Missed Call service for FD renewals?"'
MSME LAP
  • '"MSME Property loan insurance coverage?"'
  • '"MSME Property loan foreclosure charges?"'
  • '"MSME LAP renewal criteria for existing loans?"'
Head Office Departments
  • '"Head Office employee training programs?"'
  • '"Headquarters CSR initiative approvals?"'
  • '"Head Office customer complaint escalation?"'
Current Account
  • '"Current account SMS alerts for transactions?"'
  • '"Current account tax benefits under Section 80G?"'
  • '"Current account joint holder norms?"'
IND COURT
  • '"IND COURT escrow account management?"'
  • '"IND COURT decree implementation guidelines?"'
  • '"COURT verdict compliance certification?"'
Amalgamation
  • 'Corporate Amalgamation tax implications?'
  • 'Amalgamation grievance redressal contacts?'
  • 'Amalgamation process timeline for corporate accounts?'
IND Professional Special
  • '"Professional Special foreclosure charges for early closure?"'
  • '"Professional Special loan eligibility for doctors?"'
  • '"Professional Special documentation for practice licenses?"'
Foreign Branches
  • '"International Branches disaster relief funding?"'
  • '"Foreign Branches credit guarantee coverage?"'
  • '"International Branches documentation requirements?"'
Regulatory Disclosures Section
  • '"Banking Disclosures quarterly filing calendar?"'
  • '"Regulatory Information GDPR compliance status?"'
  • '"Regulatory Information update frequency for public records?"'
N R I / Foreign Exchange
  • '"Foreign Currency Exchange lock-in period policies?"'
  • '"Foreign Exchange third-party authorization process?"'
  • '"NRI forex card reload limits?"'
NRI A/cs
  • '"NRI account digital banking features?"'
  • '"Non Resident Indian account legal compliance certifications?"'
  • '"Non Resident Indian account tax implications?"'
Reverse Mortgage
  • '"Interest rate types for Reverse Mortgage?"'
  • '"Reverse Mortgage counseling sessions availability?"'
  • '"Tax implications of Reverse Mortgage proceeds?"'
Block Lost Credit Card
  • '"block credit card charges applicable?"'
  • '"report credit card loss via mobile app?"'
  • '"Credit Blocking confirmation receipt generation?"'
Death Claim Settlement
  • '"Death Claim Settlement legal heir claims?"'
  • '"Insurance Claim escalation matrix?"'
  • '"Death Claim customer education resources?"'
Online Loans
  • '"Digital loan tax certificate generation?"'
  • '"Digital loan foreclosure process?"'
  • '"Digital loan application turnaround time?"'
Service Charges
  • '"Fee Structure for loan processing applications?"'
  • '"Service Charges for cheque return penalties?"'
  • '"Service Fees for standing instruction setup?"'
Notifications
  • '"Alerts frequency settings for balance updates?"'
  • '"Notifications spam filtering mechanisms?"'
  • '"Alerts user consent management?"'
Corporate Blog
  • '"Official Blog archive access permissions?"'
  • '"Corporate Blog GDPR compliance measures?"'
  • '"Corporate Blog SEO best practices?"'
Premium Current Account
  • '"Premium Current account grievance escalation matrix?"'
  • '"Premium Current account foreclosure charges for early closure?"'
  • '"Premium Current account minimum balance requirements?"'
Pre Approved Business Loan
  • '"Pre Approved Business loan legal heir claims?"'
  • '"Pre Approved Business loan documentation checklist?"'
  • '"Pre Approved Business loan digital application steps?"'
Doorstep Banking
  • '"Doorstep service availability in rural areas?"'
  • '"Doorstep service blackout dates calendar?"'
  • '"Doorstep banking agent verification steps?"'
Point of Sale (PoS)
  • 'PoS transaction decline troubleshooting?'
  • 'PoS user access levels?'
  • 'Contactless payment support on PoS?'
ATM / Debit Cards
  • '"Debit Cards digital application steps?"'
  • '"ATM Debit Cards foreign card transaction fees?"'
  • '"ATM Cards maintenance schedules?"'
BHIM Aadhaar Pay
  • '"BHIM Aadhaar Pay offline mode?"'
  • '"BHIM Aadhaar Pay audit trails?"'
  • '"Aadhaar authentication charges?"'
Capital Gains
  • '"Capital Gains carry-forward rules?"'
  • '"Capital Gains Tax documentation for IT returns?"'
  • '"Capital Gains exemptions under Section 54EC?"'
Indian Bank Financial Results
  • '"Annual Financial Results disaster relief funding?"'
  • '"Annual Financial Results media coverage archive?"'
  • '"Financial Performance comparison with industry benchmarks?"'
Customer Centric Services
  • '"Customer-Oriented Banking priority queuing?"'
  • '"Customer Service multilingual support availability?"'
  • '"Customer Service complaint escalation matrix?"'
Positive Pay System (PPS)
  • '"Positive Pay Fraud Prevention for high-value cheques?"'
  • '"Positive Pay System (PPS) digital onboarding?"'
  • '"PPS mobile app features?"'
Motor Accident Claim Tribunal Deposit(MACAD) Scheme
  • '"Motor Accident Claims Tribunal Deposit tax implications?"'
  • '"MACAD dormant account reactivation steps?"'
  • '"MACAD account closure after claim settlement?"'
IND HEALTH CARE
  • '"Health Care insurance-linked repayment plans?"'
  • '"Health Care research project grants?"'
  • '"Health Care legal compliance certification support?"'
Loan / OD against NSC / KVP / Relief bonds of RBI / LIC policies
  • 'LIC policy loan tax implications?'
  • 'KVP overdraft renewal process?'
  • 'NSC partial withdrawal while pledged?'
Lab Grown Diamond Scheme
  • '"Lab Grown Diamond e-commerce integration support?"'
  • '"Lab Grown Diamond tax benefits under Section 80G?"'
  • '"Lab Grown Diamond credit guarantee coverage?"'
IB RERA Current Account
  • '"RERA Current account overdraft facilities?"'
  • '"RERA Current account documentation for RERA registration?"'
  • '"RERA Current account credit guarantee coverage?"'
IND EQUIPMENT & WHEELS (CE/CV) scheme
  • '"CE CV credit guarantee coverage?"'
  • '"EQUIPMENT WHEELS collateral requirements for startups?"'
  • '"EQUIPMENT WHEELS digital application process?"'
IMAGE Email Id’s
  • '"Proper format for addressing IMAGE Email Contacts?"'
  • '"IMAGE Email Contacts encryption standards?"'
  • '"IMAGE Email Contacts phishing detection protocols?"'
General Managers
  • '"General Managers corporate governance roles?"'
  • '"Senior Managers training program oversight?"'
  • '"General Managers regional jurisdiction details?"'
Money multiplier Deposits
  • '"Multiplier Deposit tax-saving benefits?"'
  • '"Multiplier Deposit auto-sweep facility thresholds?"'
  • '"Money multiplier Deposits grace period policies?"'
IB Loan against Sovereign Gold Bond
  • 'SGB loan top-up facility availability?'
  • 'SGB loan repayment tenure options?'
  • 'Sovereign Jewel Bond foreclosure charges?'
Branch ATM
  • '"Branch ATM accessibility for wheelchair users?"'
  • '"Branch ATM cash recycling features?"'
  • '"Branch ATM contactless transaction limits?"'
Financial Inclusion in India: Filling the Void
  • '"Financial Inclusion customer feedback mechanisms?"'
  • '"Bridging Financial Gap through women empowerment?"'
  • '"Filling Void in access to investment products?"'
Jaffna Branch
  • '"Jaffna gold appraisal services?"'
  • '"Jaffna SME loan processing time?"'
  • '"Jaffna Branch Office forex rates?"'
Financial Inclusion
  • '"Financial Inclusion financial literacy drives?"'
  • '"Financial Inclusion mobile van service areas?"'
  • '"Financial Access through Aadhaar-enabled payments?"'
Featured Products / Services / Schemes
  • 'Featured Services repayment holiday options?'
  • 'Featured Products customer support channels?'
  • 'Highlighted Products interest rate comparison tool?'
Another Option for Pension
  • '"Pension Alternatives repayment tenure options?"'
  • '"Pension option collateral requirements?"'
  • '"Pension Alternatives grievance redressal process?"'
Bank’s Profile
  • '"Profile page disaster recovery protocols?"'
  • '"Bank’s Profile regulatory compliance status?"'
  • '"Contact Us chatbot availability hours?"'
SHISHU MUDRA
  • '"SHISHU MUDRA grace period for delayed payments?"'
  • '"SHISHU MUDRA documentation for business plans?"'
  • '"SHISHU MUDRA collateral-free limits for startups?"'
e Payment of Indirect Taxes
  • '"Online Indirect Tax Payment challan generation?"'
  • '"Indirect Tax Payment TDS filing integration?"'
  • '"Digital Indirect Tax Payment grievance escalation process?"'
IND Non-Callable Deposit
  • '"IND Non-Callable Deposit collateral usage for loans?"'
  • '"Non Callable Deposit cheque book issuance?"'
  • '"Non Callable Deposit nomination rules for minors?"'
Services rendered free of charge
  • '"charge free Services insurance coverage?"'
  • '"Free Services interest rate structure?"'
  • '"No Charge Services repayment tenure options?"'
Debit Cards
  • '"Debit card documentation requirements?"'
  • '"atm cardless cash withdrawal steps?"'
  • '"atm camera surveillance retention policies?"'
Chief General Managers
  • "Chief Executives' media interaction policy?"
  • "Chief General Managers' policy exception approval?"
  • "Senior General Managers' operational targets?"
Colombo Branch
  • '"Colombo SME banking specialists?"'
  • '"Colombo Branch Office CSR initiatives?"'
  • '"Colombo agricultural loan schemes?"'
Ind Mortgage
  • '"Ind Mortgage processing timeline for salaried applicants?"'
  • '"Penalty clauses for Ind Mortgage prepayment?"'
  • '"Ind Mortgage loan restructuring during financial hardship?"'
Recurring Deposit
  • '"Regular Recurring Deposit foreclosure charges?"'
  • '"Regular Recurring Deposit interest payout modes?"'
  • '"Regular Recurring Deposit interest rate tiers?"'
e Payment of Direct Taxes
  • '"eTax Payment refund tracking system?"'
  • '"Direct Taxes Online Payment API integration?"'
  • '"Online Direct Tax Payment GST reconciliation?"'
Lending rates
  • '"Lending rates negotiation options for corporates?"'
  • '"Lending rates disaster relief concessions?"'
  • '"Lending rates escalation matrix for disputes?"'
Entity: Internet banking
  • '"Internet banking offline mode availability?"'
  • '"Online Banking disaster recovery protocols?"'
  • '"Digital Banking insurance policy management?"'
Customer Complaints / Awareness
  • '"Customer Complaints mobile app features?"'
  • '"Customer Complaints multilingual support?"'
  • '"Complaint Management compensation policies?"'
IND-SME E-VAAHAN
  • '"vehicle SME grace period for seasonal businesses?"'
  • '"vehicle SME grievance escalation matrix?"'
  • '"SME E-VAAHAN digital application process?"'
Variable Recurring Deposit
  • '"Flexibility in Variable Recurring Deposit amounts?"'
  • '"Variable Recurring penalty for missed payments?"'
  • '"Variable Recurring Deposit digital statements?"'

Evaluation

Metrics

Label Accuracy
all 0.9352

Uses

Direct Use for Inference

First install the SetFit library:

pip install setfit

Then you can load this model and run inference.

from setfit import SetFitModel

# Download from the 🤗 Hub
model = SetFitModel.from_pretrained("kneau007/my-classifier-2")
# Run inference
preds = model("\"Current account disaster relief funding?\"")

Training Details

Training Set Metrics

Training set Min Median Max
Word count 3 5.5968 11
Label Training Sample Count
Corporate Blog 11
Doorstep Banking 17
ATM / Debit Cards 15
Amalgamation 17
Another Option for Pension 17
Awards & Accolades 18
Azadi Ka Amrit Mahotsav #TogetherforBiggerThings 16
BHIM Aadhaar Pay 12
Bancassurance 17
Bank’s Profile 16
Block Lost ATM Card 16
Block Lost Credit Card 17
Board of Directors 15
Branch ATM 14
CA FOR STATE /CENTRAL GOVT & CONSULAR & IND PFMS 18
Capital Gains 18
Careers 15
Chief General Managers 16
Chief Vigilance Officer 19
Colombo Branch 16
Corporate 15
Corporate Social Responsibility 17
Credit Cards 19
Current Account 16
Customer Centric Services 15
Customer Complaints / Awareness 13
Death Claim Settlement 17
Debit Cards 17
Deposit Rates 12
Digitizing the Indian Banking Experience 17
Disclaimer 16
Entity: Internet banking 15
Executive Director’s Profile 17
F.A.Qs 15
Featured Products / Services / Schemes 16
Financial Inclusion 15
Financial Inclusion in India: Filling the Void 16
Fixed Deposit 16
Foreign Branches 15
General Managers 16
Head Office Departments 16
IB COMFORT- DOMESTIC AND NRE 14
IB Golden Ager Term Deposit Product for Super Senior Citizens 18
IB HARIT 15
IB Loan against Sovereign Gold Bond 16
IB MSME Jewel Loan 13
IB Tax Saver Scheme 18
IB Tradewell 17
IMAGE 18
IMAGE Email Id’s 17
IMPORTANT TERMS AND CONDITIONS CA 16
IND COURT 17
IND EQUIPMENT & WHEELS (CE/CV) scheme 12
IND HEALTH CARE 17
IND MSME VEHICLE 17
IND NAVYA 17
IND Non-Callable Deposit 14
IND Professional Special 17
IND SME Secure 18
IND SUPER 400 DAYS 13
IND SUPREME 300 DAYS 18
IND-SME E-VAAHAN 15
IND-SME EASE 12
IND-SURYA SHAKTI 14
INDIAN BANK MUTUAL FUND 18
Ind Advantage (Reward Program) 17
Ind Mortgage 14
IndSMART 15
IndSMART: Indian Bank’s Omni channel Mobile App 14
Indian Bank Financial Results 18
Indian Bank, IFSC Banking Unit, GIFT City 17
Interest Rates for Small Savings Schemes 18
Investor Relations 17
Jaffna Branch 18
Jewel Loan 17
LOAN AGAINST LEASE RENTALS 14
Lab Grown Diamond Scheme 14
Lending rates 17
Loan / OD against NSC / KVP / Relief bonds of RBI / LIC policies 20
Loan/OD against Deposit 15
MSME AUTO RENEWAL 19
MSME DIGI Jewel Loan and Jewel Loan (Re-Pledge) 16
MSME LAP 18
Managing Director & CEO’s Profile 17
Merchant UPI QR Code 14
Money multiplier Deposits 14
Motor Accident Claim Tribunal Deposit(MACAD) Scheme 14
N R I / Foreign Exchange 14
NETC FASTag 17
NRI A/cs 17
NRI and Forex 15
National Common Mobility Card (NCMC) 16
Nodal Officers- Customer service 16
Notifications 16
Online Collection Products 12
Online Loans 15
PM Surya Ghar: Muft Bijli Yojna 19
Point of Sale (PoS) 17
Positive Pay System (PPS) 15
Pre Approved Business Loan 16
Premium Current Account 18
Press Releases 16
Quick Contact 14
Re-KYC: Periodic Update of KYC Details 17
Recurring Deposit 17
Regulatory Disclosures Section 15
Remittance To India 14
Reverse Mortgage 16
SHISHU MUDRA 19
SMS Banking/ Missed Call Service 15
Scheme for financing MSMEs for setting up Biomass Pellets manufacturing units 15
Scheme on financing Manufacturers / Suppliers / Vendors of Solar panels and other ancillary products 15
Service Charges 19
Service Charges / Forex Rates 16
Services rendered free of charge 17
Short Term Deposits 16
Sukanya Samriddhi Account 13
Supply Chain Finance 15
TERMS AND CONDITIONS-TERM DEPOSIT ACCOUNT 18
Term Deposits 16
Terms and Conditions Indian Bank Digital Rupee 17
Variable Recurring Deposit 16
Vision and Mission 16
Weaver MUDRA 18
Welcome aboard! 16
Welfare of Minorities 15
What is a Credit Score and How it Shapes Financial Health 18
e Payment of Direct Taxes 14
e Payment of Indirect Taxes 17
e-Allahabad Bank Journey 13
Centralized Pension Processing Centre 15
IB RERA Current Account 19
IND GST ADVANTAGE 16
IND PM Vishwakarma 15
Loyalty Program Delights: Unlocking Special Rewards for Your Loyalty 18

Training Hyperparameters

  • batch_size: (16, 16)
  • num_epochs: (1, 1)
  • max_steps: -1
  • sampling_strategy: oversampling
  • num_iterations: 20
  • body_learning_rate: (2e-05, 2e-05)
  • head_learning_rate: 2e-05
  • loss: CosineSimilarityLoss
  • distance_metric: cosine_distance
  • margin: 0.25
  • end_to_end: False
  • use_amp: False
  • warmup_proportion: 0.1
  • l2_weight: 0.01
  • seed: 42
  • eval_max_steps: -1
  • load_best_model_at_end: False

Training Results

Epoch Step Training Loss Validation Loss
0.0002 1 0.1566 -
0.0093 50 0.146 -
0.0185 100 0.1398 -
0.0278 150 0.1027 -
0.0371 200 0.0887 -
0.0463 250 0.071 -
0.0556 300 0.0644 -
0.0649 350 0.0492 -
0.0741 400 0.05 -
0.0834 450 0.0464 -
0.0927 500 0.0325 -
0.1019 550 0.0312 -
0.1112 600 0.033 -
0.1205 650 0.0266 -
0.1297 700 0.0225 -
0.1390 750 0.0206 -
0.1483 800 0.0188 -
0.1576 850 0.0229 -
0.1668 900 0.0164 -
0.1761 950 0.0168 -
0.1854 1000 0.0159 -
0.1946 1050 0.0131 -
0.2039 1100 0.0122 -
0.2132 1150 0.0098 -
0.2224 1200 0.0093 -
0.2317 1250 0.0159 -
0.2410 1300 0.0104 -
0.2502 1350 0.014 -
0.2595 1400 0.0074 -
0.2688 1450 0.0089 -
0.2780 1500 0.0176 -
0.2873 1550 0.0118 -
0.2966 1600 0.0068 -
0.3058 1650 0.0105 -
0.3151 1700 0.0076 -
0.3244 1750 0.0122 -
0.3336 1800 0.0134 -
0.3429 1850 0.0088 -
0.3522 1900 0.0134 -
0.3614 1950 0.0052 -
0.3707 2000 0.0074 -
0.3800 2050 0.0069 -
0.3892 2100 0.0056 -
0.3985 2150 0.0059 -
0.4078 2200 0.0064 -
0.4171 2250 0.0075 -
0.4263 2300 0.0064 -
0.4356 2350 0.0042 -
0.4449 2400 0.0053 -
0.4541 2450 0.0061 -
0.4634 2500 0.0062 -
0.4727 2550 0.0076 -
0.4819 2600 0.004 -
0.4912 2650 0.009 -
0.5005 2700 0.0096 -
0.5097 2750 0.0066 -
0.5190 2800 0.0084 -
0.5283 2850 0.0052 -
0.5375 2900 0.0079 -
0.5468 2950 0.005 -
0.5561 3000 0.0053 -
0.5653 3050 0.0055 -
0.5746 3100 0.0049 -
0.5839 3150 0.0066 -
0.5931 3200 0.0074 -
0.6024 3250 0.0063 -
0.6117 3300 0.0039 -
0.6209 3350 0.0042 -
0.6302 3400 0.0072 -
0.6395 3450 0.0047 -
0.6487 3500 0.0037 -
0.6580 3550 0.0048 -
0.6673 3600 0.0034 -
0.6766 3650 0.0067 -
0.6858 3700 0.0049 -
0.6951 3750 0.0048 -
0.7044 3800 0.0041 -
0.7136 3850 0.0088 -
0.7229 3900 0.0035 -
0.7322 3950 0.0047 -
0.7414 4000 0.005 -
0.7507 4050 0.0047 -
0.7600 4100 0.0051 -
0.7692 4150 0.0035 -
0.7785 4200 0.0043 -
0.7878 4250 0.0062 -
0.7970 4300 0.0029 -
0.8063 4350 0.0076 -
0.8156 4400 0.0027 -
0.8248 4450 0.0026 -
0.8341 4500 0.0037 -
0.8434 4550 0.0069 -
0.8526 4600 0.0037 -
0.8619 4650 0.0027 -
0.8712 4700 0.0025 -
0.8804 4750 0.0024 -
0.8897 4800 0.0076 -
0.8990 4850 0.0036 -
0.9082 4900 0.0028 -
0.9175 4950 0.0027 -
0.9268 5000 0.0028 -
0.9361 5050 0.005 -
0.9453 5100 0.0041 -
0.9546 5150 0.0042 -
0.9639 5200 0.004 -
0.9731 5250 0.0027 -
0.9824 5300 0.0049 -
0.9917 5350 0.0044 -

Framework Versions

  • Python: 3.11.11
  • SetFit: 1.1.1
  • Sentence Transformers: 3.4.1
  • Transformers: 4.48.3
  • PyTorch: 2.6.0+cu124
  • Datasets: 3.4.0
  • Tokenizers: 0.21.0

Citation

BibTeX 

@article{https://doi.org/10.48550/arxiv.2209.11055,
    doi = {10.48550/ARXIV.2209.11055},
    url = {https://arxiv.org/abs/2209.11055},
    author = {Tunstall, Lewis and Reimers, Nils and Jo, Unso Eun Seo and Bates, Luke and Korat, Daniel and Wasserblat, Moshe and Pereg, Oren},
    keywords = {Computation and Language (cs.CL), FOS: Computer and information sciences, FOS: Computer and information sciences},
    title = {Efficient Few-Shot Learning Without Prompts},
    publisher = {arXiv},
    year = {2022},
    copyright = {Creative Commons Attribution 4.0 International}
}
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